Tokyo, July 24, 2012 (JCN) - Crystal Cruises, a wholly-owned subsidiary of Nippon Yusen Kaisha (NYK Line), has again taken the crown as World's Best Large-Ship Cruise Line in the annual Travel + Leisure's "World's Best Awards" readers' survey, the line's seventeenth consecutive triumph. The ultra-luxury vacation company is the only cruise line, hotel, or resort to win its category every year since the awards began.
Crystal's winning score for 2012 reflects thousands of jet-setting readers' ratings across six areas: service, itineraries/destinations, activities, accommodations, food, and value. The results are published in the renowned magazine's August issue.
"While we have delighted travelers this year with newly designed spaces, new services, and new value-conscious pricing, we have offered a consistency of experience that is unmatched in our industry," says Crystal President Gregg Michel. "Travel + Leisure's discerning readership clearly recognizes the best when they see it, and I couldn't be prouder of our staff for their generous service, creativity and attention to detail."
In recent months, Crystal has spent $40 million on stylish redesigns of its award-winning Crystal Symphony and Crystal Serenity, and $100 million in a little over five years.
Its Six-Star service, quality, and choices were also enhanced by introducing "All Inclusive" fine wines, premium spirits, and gratuities; partnering with renowned organizations like USC's School of Cinematic Arts for a complimentary sophisticated filmmaking curriculum; crafting dozens of innovative, maiden portcalls and itineraries, including more local overnights and shorter voyages; helping travelers get to and from ships more easily via Crystal's new Fast Track Check-In and VIP Airport Services; and adding Bistro tapas and casual evening Chinese Comfort Food to a range of gourmet dinner options that includes Nobu Matsuhisa and Piero Selvaggio cuisines.
Local European entertainment and experts on board, Elton John and Diva-homage shows, Facebook and iPad classes, 360-day previews of shore excursions, and a new marketing campaign entitled "Begin a New Story" were also introduced to the Crystal landscape this year.
The Travel + Leisure2012 World's Best Award joins several other high-profile honors bestowed upon the luxury line since the end of 2011, including Travel + Leisure's World's Best Service (Large-Ship); Conde Nast Traveler's Best Mid-Sized Cruise Line (18th year), Cruise Ships (Symphony and Serenity), and Spa; and ground-breaking design awards, including Hospitality Design magazine's first-ever Distinctive Cruise Design award.
Crystal Cruises was founded in 1988 and offers a range of luxury cruises on its two ships, Crystal Symphony and CrystalSerenity, which were recently recognized as the top two medium-sized cruise ships in the world. The Crystal Symphony runs 51,044 tons with a 922-guest capacity while the Crystal Serenit weighs in at 68,870 tons with a 1,070-guest capacity.
Copyright © 2013 JCN. All rights reserved. A division of Japan Corporate News Network KK.
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