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JAL to Migrate its Passenger Service System to Amadeus' 'Altea' Platform

Tokyo, July 31, 2014 (JCN) - Japan Airlines (JAL) has announced an agreement with Amadeus IT Group, S.A. for its Altea system to become a component of JAL's Passenger Service System ("PSS") transformation programme.

At present, JAL is operating its own PSS for both Domestic and International services. The airline is currently conducting the detailed planning of its PSS migration and JAL aims to move from its existing PSS to Altea in 3 years.

In implementing a single integrated system for both domestic and international routes, connections between domestic routes and international routes are intended to be smoother. Incorporation of Altea will also further strengthen cooperation with the other oneworld member airlines.

By outsourcing to a global system, JAL will be able to possess critical functions in response to industry standards, Alliance standards and each country's regulations. The airline can also take quick action to meet changing market needs.

Moreover, costs vary with the number of passengers on board which can help to deal with risk events and economic fluctuations.

Amadeus IT Group, S.A., whose headquarter is located in Madrid, Spain, is a leading provider of passenger service system for the global travel industry.

Altea Suite, provided by Amadeus, is the total solutions help to improve the business performance of airlines in Passenger Service System (Reservation, managing seats, ticketing and boarding).

By Jun Ota Staff Writer

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